For many students, visiting Health Services may be the first time experiencing medical care independently. For others, it will be the first time using the USA medical system. The primary thing we want you to know is that we are here to help you! We want all of your experiences with Health Services to be great!
How can I make an appointment?
Please schedule an appointment– either online or on the phone (848)932-7402. By scheduling an appointment, you ensure that you will see a clinician at a time that works best for you. When you schedule an appointment: please be honest about why you want to be seen. You may be asked certain questions about why you are coming. The information you give is confidential. We ask for the information so that we can schedule you for the right amount of time with the most appropriate provider for your particular problem. If you have a preference for providers- please let us know. Also, if the gender of the provider is important to you- please let us know, and we will do our best to accommodate your preference.
If you will not be able to keep an appointment- please call and cancel. This allows us to open the appointment up for another student. Please arrive 15 minutes early for your appointment. You must bring your student ID and insurance card with you.
Can I just walk in to the health center and be seen?
Please do not just “walk in” to a health center. We encourage you to schedule an appointment in an effort to give you a time to see a clinician best suited to treat you, at a time that is convenient for you. Although we will always do our best to accomodate you, it is best to schedule an appointment in advance. Often times, you may be given an appointment on the same day.
What happens when I get there?
When you arrive at the Health Center- you will check in at the front desk (or you can use the self check-in centers located in the lobby). If it is your first visit, you will be asked for your insurance information and emergency contact information. You will also be asked to sign consents for treatment. Then you will be asked to take a seat in a waiting area.
When you are called, a nurse or a medical technician will take you to a private area. Your medical history will be obtained (here is a list of commonly asked questions), information about your current problem and your temperature, heart rate, breathing rate, blood pressure, height, weight, and vision may be checked (depending on the reason for the visit).
A clinician (Physician or Nurse Practitioner), will then come to see you and talk about your current problem. Please be as open and honest as you can. Everything said and done at Health Services is considered to be confidential and protected under HIPPA privacy laws.
Once you and the clinician have discussed your health, you will be examined. The extent of the exam will depend on the areas of concern. If you are uncomfortable having a certain exam done, please talk with the clinician and express your concerns. If you are uncomfortable having a certain exam done while you are alone, please ask for a chaperone to be with you during the exam.
After the exam, the clinician will discuss your health with you. A plan of care will be reviewed, including any testing, medications, and follow up needed. Information will be provided about your condition as well as resources for you to get additonal health related information.